Overview
RabbitX® Exchange provides a secure, centralized authentication gateway for traders, institutions, and service accounts. This page explains how to sign in safely, the protection mechanisms RabbitX offers, common issues and fixes, and recommended practices to keep your account and assets secure.
What to expect when you sign in
During sign-in you'll enter your email or username and password. If you have multi-factor authentication enabled, you'll be prompted to provide the second factor — TOTP from an authenticator app, an SMS code, or a hardware security key. After authentication you'll be directed to your personalized dashboard with markets, balances, and account tools.
Step-by-step: How to sign in
- Open the official RabbitX® Exchange website and select Login or Sign In.
- Enter your registered email address or RabbitX username.
- Type your password or use your password manager's autofill for accuracy.
- If required, complete your second factor (authenticator app, SMS code, or security key).
- Choose Remember this device only on private, secure machines.
Account recovery & password reset
If you forget your password, click Reset Password on the sign-in screen. Follow the instructions sent to your recovery email. RabbitX will never ask for your full password over email — verify that reset messages originate from an @rabbitx.com domain before clicking links.
Security features
RabbitX implements industry-standard protections including TLS for transport, salted password hashing, optional hardware-backed authentication (FIDO2/WebAuthn), IP and device risk scoring, and audit logging. Suspicious sign-ins trigger additional verification and may require manual review.
Recommended 2FA methods
- Authenticator app (TOTP): Reliable — use Authy, Google Authenticator, or Microsoft Authenticator.
- Security key (FIDO2/WebAuthn): Highest protection against phishing and remote account takeover.
- SMS OTP: Better than none, but migrate to an authenticator or security key when possible.
Why use RabbitX® Login
The official RabbitX login portal centralizes access, session controls, notifications, and administrative tools like role-based access and activity auditing — important for compliance and operational transparency.
Best practices for daily use
- Choose a unique, high-entropy password and rotate it when necessary.
- Enable MFA — prefer authenticator apps or hardware keys.
- Keep device OS and browser updated and avoid public Wi‑Fi for account management.
- Regularly review active sessions and revoke unfamiliar devices immediately.
Troubleshooting
Can't sign in?
Possible causes include incorrect credentials, a locked account after failed attempts, or mismatched clock for TOTP. Try these steps:
- Verify Caps Lock and use your password manager to autofill.
- If locked, follow account recovery instructions or contact RabbitX support.
- Sync your device clock if TOTP codes are rejected.
Suspicious activity
If you observe unauthorized changes, unfamiliar sessions, or suspicious notifications, change your password immediately, revoke active sessions, and contact RabbitX support with timestamps and session IDs. Do not click links in unverified emails.
Compliance & privacy
RabbitX complies with applicable laws and processes personal data according to its privacy policy. Data retention and access are minimized and managed via role-based controls to support security and compliance obligations.
Mobile access
RabbitX provides official mobile apps that support the same security features as the website. Only install apps from official app stores and enable device-level protections like biometrics and PIN lock.
Conclusion
RabbitX® Exchange Login offers a secure, resilient authentication experience. Follow recommended security practices — strong passwords, MFA, device hygiene, and vigilance — to reduce risk. For organizational accounts, enforce security policies centrally to protect users and assets.